1. Prepare before beginning to negotiate
1.1 Define the negotiation objectives, Bottom line, Alternatives if failed
1.2 Know of the other party in advance, what they want
1.3 Determine who is the decision maker, negotiate with the decision makers directly
2. Conduct the negotiation
2.1 set time limits
2.2 consider small concessions that are highly valued by the other party, also seek a return concession accordingly.
2.3 if discussion start to heat up, break off discussions for a short time or postpone to future date
3. Close the negotiation and document the agreement
4. Implement the negotiated agreement
4.1 measure and evaluate performance
4.2 retrospective analysis, learn to improve your negotiation skills
本文提供了一套实用的谈判流程:准备阶段明确目标底线及替代方案,了解对方需求并直接与决策者沟通;谈判过程中设置时间限制,考虑对方重视的小让步同时寻求回报,并在气氛紧张时暂时休会;谈判结束后记录协议内容并实施,通过绩效评估和复盘提高谈判技能。
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