A-Level商务例题解析及练习Theory of Maslow Theory of Herzberg

本文探讨了马斯洛的需求层次理论与赫茨伯格的双因素理论之间的区别。马斯洛强调从生理需求到自我实现需求的层次结构;而赫茨伯格则关注保健因素与激励因素的不同作用。

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今日知识点:

Theory of Maslow

Theory of Herzberg


例题

Explain the differences between the motivation theories of Maslow and Herzberg.  (8)



解析

  • Maslow essentially concerned with identifying and classifying human needs.

  • Application to the work organisation is the presumption that satisfied needs at work lead to greater productivity.

  • Hierarchy of needs – from physical needs to self-actualised needs.

  • Herzberg – focus on a two-factor theory.

  • Hygiene factors (e.g. working conditions, salary), extrinsic factors can cause dissatisfaction – these need to be removed but satisfaction with hygiene factors will not necessarily create a motivated workforce. Motivating factors – intrinsic factors – are the key to productivity (achievement, recognition, responsibility).  



下面我们为大家准备了一道同类型的题目,请大家一起来试试解答。


Explain the differences between McGregor’s ‘Theory X’ and ‘Theory Y’.   (8)

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emmm 商务答案太长啦,本题答案linstitute10

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