TMMI_测试过程改进框架_已测量级别7_测试测量4

Generic Practices by Goals 通用实践，目标

GG 2 Institutionalize a Managed Process 定义化管理流程

GP 2.1 Establish an organizational policy

Establish and maintain an organizational policy for planning and performing the Test Measurement process. Elaboration This policy establishes organizational expectations for aligning test measurement objectives and activities at the organizational level with identified information needs and objectives and for providing measurement results. The test measurement policy should answer questions such as the purpose of the process, the purpose of the measurements, who will use them, how much the organization is willing to invest in the test measurement process, what are the benefits, which levels of management support the process, and what is the priority level of the test measurement process.

GP 2.2 Plan the process

Establish and maintain the plan for the Test Measurement process.Elaboration The plan for performing the test measurement process can be included in (or referenced by) the test process improvement plan, which is described in the Test Organization process area, or the organization’s quality plan.

GP 2.3 Provide resources

Provide adequate resources for performing the Test Measurement process, developing the test work products, and providing the services of the process. Elaboration  Adequate time is provided to perform the test measurement activities  Measurement personnel may be employed full time or part time. A test measurement group (within the test organization) may or may not exist to support test measurement activities across multiple projects.  Tools to support the test measurement activities are available

GP 2.4 Assign responsibilities

Assign responsibility and authority for performing the Test Measurement process, developing the work products, and providing the services of the Test Measurement process.

GP 2.5 Train people

Train the people performing or supporting the Test Measurement process as needed. Elaboration Examples of training topics include the following:  Quality and measurement concepts  Statistical techniques  Data collection, analysis, and reporting processes  Development of goal-related measurements (e.g., Goal Question Metric)  People issues – in general, people do not like to be measured

GP 2.6 Manage configurations

Place selected work products of the Test Measurement process under appropriate levels of configuration control. Elaboration Examples of work products placed under configuration management include the following:  Specifications of base and derived test measures  Data collection and storage procedures  Base and derived test measurement data sets  Analysis results and reports  Data analysis tools

GP 2.7 Identify and involve relevant stakeholders

Identify and involve relevant stakeholders of the Test Measurement process as planned.Elaboration Examples of activities for stakeholder involvement include:  Eliciting information needs and objectives  Establishing procedures  Reviewing and agreeing on measurement definitions  Assessing test measurement data  Providing meaningful feedback to those responsible for providing the raw data on which the analysis and results depend

GP 2.8 Monitor and control the process

Monitor and control the Test Measurement process against the plan for performing the process and take appropriate actions as needed. Elaboration Examples of measures used to monitor and control the test measurement process include the following:  Percentage of projects submitting data for establishing test measures  Percentage of measurement objectives addressed  Schedule for collection and review of measurement data  Number of test measurement results feedback sessions held

GP 2.9 Objectively evaluate adherence

Objectively evaluate adherence of the Test Measurement process and selected work products against the process description, standards, and procedures, and address any non-compliances. Elaboration Examples of review and/or audit evaluation adherence topics include the following:  Aligning test measurement and analysis activities  Providing test measurement results  Specifications for base and derived test measures  Data collection and storage procedures  Analysis results and reports

GP 2.10 Review status with higher level management

Review the activities, status and results of the Test Measurement process with higher level management and resolve issues.

GG 3 Institutionalize a Defined Process 制度化定义流程

GP 3.1 Establish a defined process

Establish and maintain a description of a defined Test Measurement process.

GP 3.2 Collect improvement information

Collect process related experiences derived from planning and performing the Test Measurement process to support the future use and improvement of the organization’s processes and process assets.Examples of measures include the following:  Data currency status  Results of data integrity tests  Cost of measurement training and tools  Cost of maintaining the test measurement database  Satisfaction with measurement reports  Degree of usage of measurement data