Lab Manager 4.0 Console Display issue

Details

VMware vCenter LabManager installs an ActiveX plug-in to display the Web console in MicrosoftInternet Explorer. If the vSphere Client is installed on the same machine, itinterferes with the registration of vCenter Lab Manager's plug-in. The vCenterLab Manager Web consoles appears black in Microsoft Internet Explorer.

Solution

Do one of thefollowing:

·     If you are using vSphere Client 4.0, upgradeto vSphere Client 4.0 Update 2.

·     If you are using vSphere Client 4.1, upgradeto vSphere Client 4.1 Update 1.

After upgrading thevSphere Client, do the following:

1.  Close all instances ofInternet Explorer. 

2.  Run the followingcommand (as administrator) at the command prompt to register the Lab Managerconsole plug-in.
regsvr32"C:\Program Files\Internet Explorer\PLUGINS\quickMksAx.dll" 

Note: Use %ProgramFiles(x86)%\InternetExplorer\PLUGINS\quickMksAx.dll file for InternetExplorer on 64-bit Windows.

If the %ProgramFiles%\InternetExplorer\PLUGINS\quickMksAx.dll file does not exist orthe above mentioned steps do not resolve the issue, you should install LabManager's console plug-in.

 

To install Lab Manager MKS console plug-in

1.  Navigate to C:\ProgramFiles\Internet Explorer\PLUGINS. 

2.  Delete allVMware-related plug-in files. 

3.  Download the plug-inCAB file from the following https URL:
https//<LMIPADDRESS>/LabManager/ControlPanel/Machines/MachineDetails/ActiveXControls/ViewerXVNC/VMware-mks.cab 

4.  Uncompress thecontents of the CAB file into C:\Program Files\Internet Explorer\PLUGINS\. 

5.  Close all instances ofInternet Explorer. 

6.  Run the followingcommand (as administrator) at the command prompt to register the Lab Managerconsole plug-in.
regsvr32"C:\Program Files\Internet Explorer\PLUGINS\quickMksAx.dll"