Transforming Your Organization: A Comprehensive Guide
1. SRE Team Focus Areas
SRE (Site Reliability Engineering) team members concentrate on several key aspects:
- Availability
- Performance
- Efficiency
- Monitoring
- Incident response
- Capacity planning
Previously, IT was responsible for these tasks. Now, it’s time to take on these responsibilities at a new level. Since Service - Level Agreements (SLAs) are usually tight and human response brings latency, automated responses are the best. When planning an SLA, consider the following:
| Consideration | Details |
| — | — |
| Service type | Is it a free or paid service? |
| Competition | What are competitors offering? |
| Customer revenue impact |
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