Arranging Automatic Alert Messaging

最新推荐文章于 2025-11-27 08:11:42 发布

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通过自动反应方法，当关键性能指标出现异常时，系统会立即通过邮件、传真或传呼机通知相关人员，确保即使不在AlertMonitor工作状态也能及时获取警报信息。对于内部用户，邮件会在五分钟内发送；对于外部地址，邮件发送可能有延迟，取决于SAPconnect的设置。邮件内容包含问题详情、发生时间和紧急程度，并提供进一步帮助资源。

Auto-reaction method

You can allocate auto-reaction methods to critical performance indicators so you will be informed of an alert by email, fax, or pager, even if you are not currently working with the Alert Monitor. The Alert Monitor can automatically dial a pager or send an email or fax to the following addressees:

->A business workplace user in Client 000. The email is sent within five minutes of the alert's occurrence and is delivered immediately.
->A distribution list or external email address. The email is sent within five minutes of the alert's occurrence. Depending on the settings in SAPconnect, there can be a delay before mail is sent to external email addresses (that is, user addresses that are not defined in Client 000 or in the SAP system). You should set the time delay for the SAPconnect send process to less than one hour.

The email message text contains the same information displayed in the Alert Monitor: what the problem is, where and when it occurred, and the degree of urgency of the alert (a red alert indicates a problem or an error; an amber alert is a warning). Further information is available at SAP Help and in SAP Note 176492.