The concept of Personal Knowledge Management, as outlined below, was
developed by Professor Paul Dorsey and elaborated and made concrete in
a web site called PKMNet by Jonathon Goade, a Millikin University
graduate (2000) and Scovill Award winner (1999), who completed PKMNet
as part of his James Millikin Scholar project. Jason Frand of the
Anderson School of Management at UCLA has used the concept of Personal
Knowledge Management to describe a more limited set of information and
knowledge management practices that are integrated into the Anderson
School MBA Program. Dorsey has had extensive discussions with Frand as
part of his work in developing the PKM concept. Personal Knowledge Management should be viewed as a set a
problem-solving skills that have both a logical or conceptual as well
as physical or hands-on component. These are skills that will be
required for successful knowledge work in the twenty-first century.
These skills should be interwoven into programs of university general
education and into academic major programs; both general purpose (such
as MS Office) and more specialized (such as disciplinary) tools can
facilitate the practice of Personal Knowledge Management. Teaching PKM
entails teaching both intelligent practices that guide the use of tools
as well as intelligent and efficient use of the tools themselves. The seven PKM skills are: (1) retrieving information; (2)
evaluating/assessing information; (3) organizing information; (4)
analyzing information; (5) presenting information; (6) securing
information; and (7) collaborating around information. The
significance of each of the seven is clarified below: (1) Retrieving information
. Underlying the PKM skill
of retrieving information is everything from the low-tech skills of
asking questions and listening and following up to the more complex
skills of searching for information using Internet search engines,
electronic library databases, and relational databases. Concepts of
widening and narrowing one’s search, Boolean logic, and iterative
search practices are an important part of the effective exercise of
this PKM skill. (2) Evaluating information
. This entails not only
being able to the judge the quality of information, but to determine
its relevance to some question or problem at hand. Though this has no
necessary computer mechanism for implementation (though Internet search
engines have crude relevant raters), the greater availability of
information in the current information-rich environments makes this
skills of far greater importance. (3) Organizing information
. This entails using various
tools to draw connections between items of information. In the manual
environment, we use file folders, drawers, and other mechanism for
organizing information; in more high-tech environments, we use
electronic folders, relational databases, and web pages. Effective
organizational principles must underlie effective implementation of
information organization regardless of the environment. (4) Analyzing Information
. This entails the challenge
of “tweaking” meaning out of data. Integral to analyzing information
is the development and application of models, often quantitative, to
“educe” relationships out of the data. Tools such as electronic
spreadsheets and statistical software provide the means to analyze
information, but the human element is central in framing the models
that are embodied in that software. (5) Presenting Information
. The key aspect of
presenting information is the centrality of audience. Presenting
information—whether through PowerPoint presentation, web site, or
text—builds on principles of chunking information to enable audiences
to understand, remember, and connect. Web styles and monographs on
designing web site usability provide concrete content for this PKM
skill. (6) Securing Information
. While securing information
is a different kind of PKM skill than the other six, it is no less
important. Securing information entails developing and implementing
practices that assure the confidentiality, quality, and actual
existence of information. Practices of password management, backup,
archiving, and use of encryption are important elements of this
effectively practiced PKM skill. (7) Collaborating Around Information
. Increasingly
information technology tools called groupware are being provided to
support collaborative work. To use that technology effectively
requires not just understanding how to use those tools, but
understanding underlying principles of effective collaborative work.
Principle of e-mail etiquette are an illustration of important
knowledge underlying the effective exercise of this PKM skill. (Taken from Goade’s work) “It should be noted, however, that
these are problem solving skills and not problem definition skills.
The PKM information skills take for granted that either 1) the problem
to be solved is already defined or (2) the person doing the problem
solving has knowledge enough of the problem to adequately define it. “Once a problem is defined, each one of these skills can be
seen as a step taken toward the solution of the problem. Although the
skills have a natural linear flow from one to the next, these PKM
skills do not necessarily have to be used in any particular order.
Also, the PKM skills may be used in an iterative fashion (e.g., after
the evaluation step you may find the need to retrieve more
information). For the most part, the “solution of a problem” can be
seen as an informed decision or series of informed decisions that
remedy the problem.” The major product of Jonathon Goade’s JMS project is PKMNET, a
web-based set of learning modules that teaches information skills in an
in-context fashion. PKMNet, which will continue to be developed, and
used, in Jonathon’s absence under Dorsey’s direction, provides both
some originally developed materials as well as web links to Internet
sites that provide guidance in effective Personal Knowledge
Management. While the current focus of PKMNet is to provide support
for the undergraduate Introduction to Computers course and the MBA
workshop on Personal Computer Skills, its modular nature will make
possible an extended use to support a broad array of curricular uses. Overview of Personal Knowledge Management
What is PKM?
最新推荐文章于 2023-12-07 14:34:20 发布