修改otrs自定义欢迎界面 example company support

How to edit the company name in OTRS customer portal

June 8, 2014OTRS

Here are the few steps by which we can change the company name in OTRS customer portal.

• Log in as admin user.
• Go to Admin tab, click on SysConfig
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• Once you selects ‘Framework from the SysConfig drop list, click on ‘Frontend::Customer’ in the item list on the screen like below
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• Now, search for ‘CustomerHeadline’ and put your company name and update the form.
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• Once you update the form, go to the customer portal and you will find the updated name on the top left of the page as shown below.
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