Following things need to configure to enable attachments for Closed Incident tickets:
1) Disabling "(BP) Hide Attachment Link when Closed" script
2) Update write ACL of Incident table.
转载于:https://blog.51cto.com/13716461/2341710
Following things need to configure to enable attachments for Closed Incident tickets:
1) Disabling "(BP) Hide Attachment Link when Closed" script
2) Update write ACL of Incident table.
转载于:https://blog.51cto.com/13716461/2341710