写信也是一门艺术

Hi xxxx,

This is Raymond from China SWL. Nice to 'meet' you. :)
These days, I will be responsible for the projects assigned to our team with xxx's help.

Regarding the issue of xxxx, unfortunately, it came from the final files. Sorry for any inconvenience.
However, with double checking all of the xxx files, also other xxxx, we found only this file was corrupted.
So we reprepared the file as xxx, then pretranslated it. And xxx already send them to xxxxxxxx.
Also, you can find the copy of them in attachment.

In future tasks, we will notice the xxxx issue as high priority.
Thanks for your validation and instructions.

Any comments, don't hesitate to contact us.
Honored to work with you!

Thank you!

Regards,

Raymond