专家查找面临多重挑战：沟通量不代表专业度；找到的第一位专家未必最佳；部分话题意见多于事实，难以判断真伪；缺乏专家过往表现信息；新员工不了解内部社交网络；隐私顾虑限制专家绩效分享；专长分布不均且不断变化；复杂问题常需跨领域合作。
Expert finding is challenging for many reasons including:
* The volume of commnication or publicaiotn is no indication of expertise.
* The first expert you find may not be the best one.
* Certain topics engendr more opinion than facts and so finding the true expert can be difficult
* There generally is a lack of access to infomation about past performance of experts
* New employees don't know about informal social networks hence cannot exploit these to find experts.
* Privacy concerns may limit the degree to which measurements of experts performance is shareable.
* Expertise is not distributed evenly and strengths of associations among experts vary siginifieantly.
*There are no standards specifying the criteria or qualifications necessary for particular levels of expertise.
*True expertise is rare and expensive.Often access is controlled,either informally or formally,either by the expert themselves or their management.
*Expertise continously changes and require awareness of this dynamic.
*Solution to complex problems often require either communiites of experts or divers ranges of expertise that need to be brought together to solve the complex problems.
*The communication with experts may be impeded by geopraphic, time difference, and cultural barriers.
In summary, expert finding is a complex and difficult task.
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