Siebel Error: Please unset any Siebel related variable in your environment before running this setup...

Issue:

When you apply a siebel patch on solaris env, you may got following error message.

(Jun 9, 2011 6:09:48 PM), Setup.product.install, Utility, msg1, Launching: hostname
(Jun 9, 2011 6:09:51 PM), Setup.product.install, Initialize, err, Unable to determine OS Service Level.(SBL-STJ-00176)
ServiceException: (error code = 305; severity = 0)
(Jun 9, 2011 6:10:07 PM), Setup.product.install, Utility, msg1, Launching: ksh -c env | grep SIEBEL
(Jun 9, 2011 6:10:08 PM), Setup.product.install, Initialize, err, Please unset any Siebel related variable in your environment before running this setup.(SBL-STJ-00198)

Reason:

You didn’t hide your siebel env.

Solution:

1.Please execute command “ksh -c env | grep SIEBEL”. This command will show you all the env variables that is related to siebel.

2.Then unset each of them one by one, like

• unsetenv SIEBEL_LANGUAGE
• unsetenv SIEBEL_ROOT
• unsetenv SIEBEL_HOME
• unsetenv SIEBEL_GATEWAY
• unsetenv SIEBEL_UNIXUNICODE_DB
• unsetenv SIEBEL_LIB_DIR

3. After you setup patch, please remember re-set these env variables again, like

• setenv SIEBEL_LANGUAGE
• setenv SIEBEL_ROOT
• setenv SIEBEL_HOME
• setenv SIEBEL_GATEWAY
• setenv SIEBEL_UNIXUNICODE_DB
• setenv SIEBEL_LIB_DIR

TIP:

There is a little bit different between csh and bash.

csh	bash
setenv	set
unsetenv	unset