360Hvm64.sys导致系统蓝屏

Finder_Way

于 2019-07-18 15:40:42 发布

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分类专栏：系统运维

本文链接：https://blog.youkuaiyun.com/hongkaihua1987/article/details/96432456

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生产服务器因360Hvm64.sys驱动出现蓝屏，通过分析Minidump日志使用windbg确认问题源头。最终决定卸载360安全卫士，改用火绒以解决问题。

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今天生产服务器突然中断重启，刚开始以为天热机房温度高导致，启动后查看时间日志，发现蓝屏重启。找到 C:\Windows\Minidump文件夹下蓝屏日志，使用windbg打开查看分析：


Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Administrator\桌面\071819-27019-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (16 procs) Free x64
Product: Server, suite: Enterprise TerminalServer SingleUserTS
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
Machine Name:
Kernel base = 0xfffff800`02c02000 PsLoadedModuleList = 0xfffff800`02e44730
Debug session time: Thu Jul 18 11:10:20.372 2019 (UTC + 8:00)
System Uptime: 7 days 22:34:23.934
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
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