11、借助自然语言处理支持机器人流程自动化

借助自然语言处理支持机器人流程自动化

1. 引言

在当今数字化不断发展的时代,众多组织面临着跟上数字化步伐的挑战。这既要求他们调整现有的商业模式,也需要提升业务流程的自动化水平。机器人流程自动化(RPA)作为一种新兴的技术,以软件为基础,能够自动执行重复性和常规性的任务,使知识工作者能够将时间和精力投入到更复杂、更具价值的任务中。

自然语言处理(NLP)从计算的角度对自然语言进行分析,其技术涵盖了信息提取、分类和语义分析等广泛的任务。近年来,NLP技术的成熟以及大数据和深度学习技术的发展,使得NLP在各种新应用中展现出巨大的潜力。特别是NLP能够从非结构化和半结构化的源(如文本文件和自由文本评论)中合成信息,这使其成为支持组织中繁琐、耗时任务的理想选择。

NLP在RPA领域具有很大的应用潜力,具体体现在以下几个方面:
- 识别RPA机会 :通过对流程文档的语义分析和重复模式的识别,NLP技术可以帮助识别潜在的自动化候选对象。
- 设计RPA例程 :NLP技术可以从文本资源(如工作指令)中自动提取正式规范,支持将组织流程中的任务转换为可自动执行的形式化表示格式。
- 执行RPA例程 :在实际执行RPA例程时,NLP技术可以使RPA更加智能,超越简单任务的自动化,例如自动解释来自客户的电子邮件等非结构化输入。

2. 背景

业务流程管理(BPM)是一个研究组织工作执行方式的领域,其总体目标是确保流程结果的一致性并利用改进机会。BPM和RPA的目标和方法之间存在明显的关联。

在BPM

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B. Palm", title = "Prediction as a candidate for learning deep hierarchical models of data", year = "2012",}```Contact: rasmusbergpalm at gmail dot comDirectories included in the toolbox-----------------------------------`NN/` - A library for Feedforward Backpropagation Neural Networks`CNN/` - A library for Convolutional Neural Networks`DBN/` - A library for Deep Belief Networks`SAE/` - A library for Stacked Auto-Encoders`CAE/` - A library for Convolutional Auto-Encoders`util/` - Utility functions used by the libraries`data/` - Data used by the examples`tests/` - unit tests to verify toolbox is workingFor references on each library check REFS.mdSetup-----1. 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nn.output = 'softmax'; % use softmax outputopts.numepochs = 5; % Number of full sweeps through dataopts.batchsize = 1000; % Take a mean gradient step over this many samplesopts.plot = 1; % enable plottingnn = nntrain(nn, tx, ty, opts, vx, vy); % nntrain takes validation set as last two arguments (optionally)[er, bad] = nntest(nn, test_x, test_y);assert(er < 0.1, 'Too big error');```[![Bitdeli Badge](https://d2weczhvl823v0.cloudfront.net/rasmusbergpalm/deeplearntoolbox/trend.png)](https://bitdeli.com/free "Bitdeli Badge")

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