Moscow and Malaysia airports add bag drop service

SITA has announced the installation of new Scan&Fly self-service baggage drop systems at Malaysia’s Kuala Lumpur International Airport and at Moscow Domodedovo Airport with S7 Airlines. These new installations follow a general push for self-service to support the seamless journey initiatives of the air travel industry.

According to IATA’s 2018 Global Passenger Survey, 68% of air travelers prefer self-service options and 16% would love a robot or drone to handle their bags. Additionally, Millennials are impatient with the check-in process preferring to check-in online using their smartphones and wanting to wait no longer than 30 seconds to drop off their bags at the airport.

S7 chose to add the self-bag drop solution after a trial conducted at its check-in counters early in September which yielded positive feedback from more than 1,000 of the airline’s customers. The airline and airport now plan an accelerated installation with 24 check-in counters at Domodedovo to be equipped with self-bag drop technology by the end of this year. The new baggage drop systems will also be available for other airlines to use the service.

Self-check-in and drop-off of personal baggage enable passengers to spend significantly less time at the airport before boarding their flight. At home or at work, passengers can check in for the flight, check in their luggage, pay for additional services and at the airport just print boarding passes and drop off suitcases at the baggage self-service check-in counter. It takes only a minute. Then they can proceed to the control zone.

Meanwhile, Kuala Lumpur International Airport has already seen the benefits to passengers of installing 15 baggage drop units earlier this year at its Terminal 2 (KLIA2). The airport will now double the number of units available.

According to SITA, the Scan&Fly self-service systems have cut processing time in half for AirAsia passengers at the terminal, reducing the wait time for check-in by 40%. The Scan&Fly system meets Millennials’ highest expectations, as stated in the IATA GPS, with a baggage drop processing time of 30-40 seconds on average.

One necessary part of fast check-in is biometric identification. Sinoisecu Kiosk Passport Reader can extract personal data from machine-readable travel documents (MRTDs) like passports, visas or id cards within 1 second. Thanks to ultra-compact rectangular form and mounting holes, the integration with self-service kiosks and self-bag drop machine are easy.

If you are interested in the Kiosk Passport Reader, you can contact the manufacturer as below:

Email: wangqi@sinosecu.com.cn

[M] +86 15035069846 (What’s App)

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