本文通过两个日常购物对话案例，展示了顾客在寻找儿子生日礼物及选购合身蓝色连衣裙过程中的交流互动。从询问帮助、商品建议到特殊需求如礼品包装和试衣间指引，展现了零售环境中客户服务的重要性和细节。
Can you help me,please?
Sure,What can I do for you?
I'm looking for a gift for my son's birthday.
How about this video game?
That's a good idea.Can you gift-wrap it,please？
Sure.No problem.
Excuse me,ma'am. Do you have a blue dress my size?
I think so .Let me take your measurements.OK.
How about this dress over here?
Do you have a fitting room?
It's in the corner over there.
Thank you.
You are welcome.
Substitution
One
Can you help me ,please?
Can you do me a favor,please?
Tow
That's a good idea.
That sounds like a good idea.
sounds like a good idea.
Three
Do you have a blue dress my size?
Do you have a blue dress her size?
Four
How about the dress over here?
How abuot the dress over there?
Five
It's in the corner over there?
It's on the corner over there?
It's around the corner over there?
Failure is the fog through which we glimpse triumph.
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