文件服务器出错,文件服务器预览出错

文件服务器在处理Word和Excel预览时出现错误,日志显示'COM类工厂'访问被拒绝,错误代码0x80070005(E_ACCESSDENIED)。同时,WordToPDFConverter的转换过程也因对象引用异常失败。问题可能与权限设置、Office组件注册或转换工具配置有关。

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文件服务器预览出错

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484次浏览编辑于2017年12月15日 10:08:39

23bf335adaeb4b07782118b7ed845f86.png图片和pd可以在线预览,就是word和excel不行

cloud日志报错:2017-12-15 08:33:28,527 [10] INFO - DBId:5a1fc57952c0b8 - UpdateFileServerInfoCache

2017-12-15 08:33:29,401 [10] INFO - DBId:5a1fc57952c0b8 - UpdateFileServerInfoCache:False

2017-12-15 08:38:00,436 [8] INFO - - step6:WordToPDFConverter构造函数出现异常;异常原因:Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80070005 拒绝访问。 (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

2017-12-15 08:38:00,436 [8] INFO - - step7:WordToPDFConverter的Convert方法失败;失败原因是:Object reference not set to an instance of an object.

2017-12-15 08:38:36,597 [30] INFO - - step6:WordToPDFConverter构造函数出现异常;异常原因:Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80070005 拒绝访问。 (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

2017-12-15 08:38:36,612 [30] INFO - - step7:WordToPDFConverter的Convert方法失败;失败原因是:Object reference not set to an instance of an object.

2017-12-15 08:38:58,187 [27] INFO - - step6:WordToPDFConverter构造函数出现异常;异常原因:Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80070005 拒绝访问。 (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

2017-12-15 08:38:58,187 [27] INFO - - step7:WordToPDFConverter的Convert方法失败;失败原因是:Object reference not set to an instance of an object.

2017-12-15 09:20:18,654 [10] INFO - DBId:5a09454145072b - UpdateFileServerInfoCache

2017-12-15 09:20:19,543 [10] INFO - DBId:5a09454145072b - UpdateFileServerInfoCache:False

2017-12-15 09:44:40,720 [10] INFO - DBId:5a09454145072b - UpdateFileServerInfoCache

2017-12-15 09:44:41,625 [10] INFO - DBId:5a09454145072b - UpdateFileServerInfoCache:False

2017-12-15 09:44:42,295 [8] INFO - - step6:WordToPDFConverter构造函数出现异常;异常原因:Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80070005 拒绝访问。 (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

2017-12-15 09:44:42,311 [8] INFO - - step7:WordToPDFConverter的Convert方法失败;失败原因是:Object reference not set to an instance of an object.

2017-12-15 09:53:41,838 [12] INFO - DBId:5a1fc57952c0b8 - UpdateFileServerInfoCache

2017-12-15 09:53:41,869 [12] INFO - DBId:5a1fc57952c0b8 - UpdateFileServerInfoCache:False

2017-12-15 09:53:42,087 [50] INFO - - step6:WordToPDFConverter构造函数出现异常;异常原因:Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80070005 拒绝访问。 (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

2017-12-15 09:53:42,087 [50] INFO - - step7:WordToPDFConverter的Convert方法失败;失败原因是:Object reference not set to an instance of an object.

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