There is a $5.00 processing fee to refund any credit on the account back to the card on file. If the credit is $5.00 or less, there would be no way to issue a refund back to your credit card.
If we can be of any further assistance don't hesitate to contact us.
Regards,
Tim

本文解释了账户信用余额退款的相关政策,包括手续费收取标准及无法退款的情况。当信用余额为5美元或更少时,将不支持退款到信用卡。
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