Putting The One Minute Manager to Work

This is a pretty good book about management, it tell us how to use the 3 secrets into daily work.

PS, the 3 secrets is
1. One Minute Goal setting.
2. One minute Praising
3. One minute Reprimand.

Following is some point got form the book.

People Whoe Produce Good Results Feel Good About Themselves.

Most Companies Spend All Their Time Looking For Another Management Concept And Very Little Time Following Up The One

They Have Just Taught Their Managers.

****** The ABC's of Management: A Summary ******
The Term:

A - ACTIVATOR
What it means: What a manager does before performance
Examples:
One Minute Goal Settings
- Areas of Acccountabillty
- Performance standards
- Instructions

B - BEHAVIOR
What it means: Performance:What someone says or does.
Examples:
- Writes report
- Sells product
- Comes to work on time
- Misses deadline
- Type letter
- Makes mistake
- Fills order

C - CONSEQUENCE
What it means: What a manager does after performance.
Examples:
One Minute Praising
- Immediate, specific
- Share feelings
One Minute Reprimand
- Imediate, specific
- Shares feelings
- Suports Individual
No Respones
****** The ABC's of Management: A Summary ******

When to Reset Goals AND When to Reprimand?
If a person CAN'T DO something ---> Go Back to Goal Setting (A Training Problem)
If a person WON'T DO something ---> Reprimand (An Attitude Problem)

Only Positive Consequences Encourage Good Future Performance

As A Manager The Important Thing Is Not What Happens When You Are There But What Happens When You Are Not There.

When You End A Reprimand With A Praising People Think About Their Behavior Not Your Behavior.

Don't Just Do Something - Sit There.

Feedback Is The Breakfast Of Champions.

Achieving Good Performance Is A Journey - Not A Destination

We Mean Them No Harm.

****** A Summary of PRICE SYSTEM ******
P - PINPOINT
Determine the performance area of interest.

R - RECORD
Measure current performance level on a graph.

I - INVOLVE
Agree on performance goals and strategies for coaching and evaluation.

C - COACH
Observe performance and manage consequences.

E - EVALUATE
Track performance progress and determine future strategies.
****** A Summary of PRICE SYSTEM ******

Anything Worth Doing Does Not have To Be Done Perfectly - At First.

Keep Your Commitment To Your Commitment And Share It With Others.