Business Letters

WRITING BUSINESS LETTERS Useful phrases
Starting	We are writing to inform you that ...                       to confirm ...                       to request ...
Referring to    previous contact	Thank you for your letter of March 15 ... With reference to our telephone conversation yesterday ... Further to our meeting last week ...
Making a request	We would appreciate it if you would ... I would be grateful if you could Could you possibly ... It would be helpful to us if ...
Offering help	We would be happy to ... Would you like us to ... We are quite willing to ...
Giving good news	We are pleased to announce that ... I am delighted to inform you that ... You will be pleased to learn that ...
Giving bad news	We regret to inform you that ... I'm afraid it would not be possible to ... Unfortunately ...
Apologizing	We are sorry for the delay in replying ... I regret any inconvenience caused I would like to apologize for ...
Enclosing documents	I am enclosing ... Please find enclosed ... You will find enclosed ...
Closing remarks	If we can be of any further assistance, please let us know If I can help in any way, please do not hesitate to contact me Thank you for your help
Referring to future contact	I look forward to seeing you next week Looking forward to hearing from you                         to receiving your comments I look forward to meeting you  on the 15th