This error is happening because the program GenoPro uses a secure encrypted protocol (SSL) to connect to the server GenoPro.com. Under rare conditions, your computer may display the error below because it is unable to validate the SSL certificate.
HTTP Error 12057: Unable to validate the revocation of the SSL certificate because the revocation server is unavailable
You will only see the error if you are working with secure sockets (https protocol). You can turn off the check for server certification following the steps below.
How to fix it
This error is easy to fix and should take less than 2 minutes of your time:
- Open Internet Explorer.
- From the Tools menu, select the menu item Internet Options and click on the Advanced tab.
- Scroll down to the Security section, uncheck the option Check for server certificate revocation.

- Click on the OK button to close the Internet Options dialog. You also need to close all instances of Internet Explorer for the changes to take effect. If the changes do not take effect, it is possible a hidden instance of Internet Explorer may still be running in the background. In this case, just reboot your computer and it will work.
- Restart GenoPro.
- If you still get this error, turn off the other option Check for publisher's certificate revocation.
本文详细介绍了如何解决使用GenoPro时遇到的SSL证书验证错误问题,包括打开Internet Explorer,选择Internet选项,在高级标签页下取消勾选检查服务器证书吊销选项,确保所有实例的Internet Explorer关闭,以及如果更改未生效,重启计算机并重新启动GenoPro等步骤。
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