The service 'Informatica Services' cannot be removed.

Problem Description

While installing PowerCenter 9.0.1, the following error message appears in the installation log [Informatica_9.0.1_Services.log]: Command Executed : E:\Informatica\9.0.1_HF2\tomcat\bin\infaservice.bat  install "Informatica9.0.1" *****  Exit Code : 0 OutPut : Installing the service '"Informatica 9.0.1"' ... Using CURRENT_DIR:      E:\Informatica\9.0.1_HF2\tomcat\bin Using INFA_HOME:        E:\Informatica\9.0.1_HF2 The service '"Informatica 9.0.1"' cannot be installed. Error : The filename, directory name, or volume label syntax is incorrect.  Command Executed : E:\Informatica\9.0.1_HF2\tomcat\bin\infaservice.bat  remove "Informatica9.0.1"  Exit Code : 0 OutPut : Removing the service 'Informatica Services' ... The service 'Informatica Services' cannot be removed. Error : The service name is invalid. More help is available by typing NET HELPMSG 2185. The filename, directory name, or volume label syntax is incorrect.  Command Executed : E:\Informatica\9.0.1_HF2\tomcat\bin\infaservice.bat  install "Informatica9.0.1" *****  Exit Code : 0 OutPut : Installing the service '"Informatica 9.0.1"' ... Using CURRENT_DIR:      E:\Informatica\9.0.1_HF2\tomcat\bin Using INFA_HOME:        E:\Informatica\9.0.1_HF2 The service '"Informatica 9.0.1"' cannot be installed. Error : The filename, directory name, or volume label syntax is incorrect.

Solution

Case 1 If this is the first installation of PowerCenter 9.0.1, then ignore these messages. The services would be created at Administrative Tools/Services. Case 2 In case you are doing PowerCenter 9.0.1 installation multiple times on the same Windows machine, ensure that you reboot the machine after uninstalling PowerCenter 9.0.1. This would help remove the registry. If you do another installation without rebooting the machine, then the services would not be created. And you would not find any new service at Administrative Tools/Services. It will still have the old entry. In such cases, you can create the services by using the following command: cd C:\Informatica\9.0.1_HF2\tomcat\bin infaservice.bat install "Informatica9.0.1" "Informatica Services 9.0.1_New" The above command will create a new service; and you can see the new service Informatica Services 9.0.1_New at Administrative Tools/Services. Note While running the above command, you may encounter the following error message again: Error : The filename, directory name, or volume label syntax is incorrect Ignore this message and verify the services at Administrative Tools/Services.

More Information

In case you want to remove any service in PowerCenter 9.0.1, use the following command: infaservice.bat remove "Informatica Services 9.6.1_New" Note Informatica Services 9.6.1_New is the display name of the service. You can find the display name of the service by double-clicking the services. Note While running the above command, you may encounter the following error message again: Error : The filename, directory name, or volume label syntax is incorrect Ignore this message and verify the services at Administrative Tools/Services.