本文探讨了SaaS业务中从客户到平台的整个链条：包括运营商、应用（如办公、ERP、商城、游戏）、功能（如搜索引擎、监控系统、安全等）及平台层面的技术（虚拟计算资源、云文件系统、云数据库系统等）。面对竞争，无论是大鱼还是小鱼，都应找到自己的生存之道。
Saas business
一. chain
customer : operator :application :feature: platform .
二. operator
三. application
office
erp
mall
game
四. feature
search engine
monitor system
security
dynamic language
special db system
special file system
五. platform
virtual computing resource system
cloud file system
cloud db system
cloud os
六. chance
big fish or small fish should find their way to survive.
一. chain
customer : operator :application :feature: platform .
二. operator
三. application
office
erp
mall
game
四. feature
search engine
monitor system
security
dynamic language
special db system
special file system
五. platform
virtual computing resource system
cloud file system
cloud db system
cloud os
六. chance
big fish or small fish should find their way to survive.
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