Cisco ASDM-IDM not able to be installed because of Java Runtime Environment is not installed

最新推荐文章于 2022-11-18 16:51:08 发布

原创最新推荐文章于 2022-11-18 16:51:08 发布 · 356 阅读

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本文介绍了解决在ASA5510防火墙上安装ASDM时遇到的Java运行环境问题的方法。当使用Google Chrome浏览器下载并尝试运行ASDM安装包时，出现提示未安装Java运行环境的错误。尽管计算机上已安装了Java SE 7 Update 9，但依旧无法正常启动安装程序。最终解决方案为卸载Java 7并安装Java 6的最新版本。

Environment:
ASA5510
ASA version 8.0(4)
ASDM version 6.2(5)53
OS: windows 2008 R2

Situation:
Use Google Chrome access ASA5510, download ASDM-IDM package. Filename is dm-launcher.exe.
Double click got following error message.

Error Message shows Java Runtime Environment is not installed on this machine.
Actually when using browser to open http://www.java.com/en/download/testjava.jsp page, Java info on this computer has shown up. It is running on SE 7 U9.

Solution:
After did lots of google research, found one perfect solution here. Deinstall version 7 and install latest 6 version of java from http://www.filehippo.com/download_jre_32/12538/

That works for me.