BulePrism进阶教程-7. Overview of Error and Case Management

liaohenchen

于 2019-03-28 13:05:12 发布

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分类专栏： BluePrism RPA 文章标签： BP

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本文探讨了Blue Prism平台中错误管理和案例管理的重要性。错误管理确保流程遇到意外问题时能妥善处理，避免流程中断；案例管理则有助于监控工作负载和工作效率，为管理层提供报告所需的数据支持。二者共同作用下，使得自动化解决方案更加可靠且易于监控。

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As the next two chapters, Error Management and Case Management, are related, it is useful to look briefly at the theory behind them. Error Management looks at the way Blue Prism can deal with problems it may encounter when running a Process and Case Management discusses how Blue Prism manages its workload.
Without Error and Case Management the following issues would exist:
 Unexpected errors within Processes and Business Objects would be unhandled, causing Processes to terminate whenever anything unexpected occurred.
 Every potential problem would need to be identified and catered for within the Process or Business Object. This is effectively impossible as it requires planning for the unknown.
 Processes would need to be continually monitored and restarted if there were any problems.
 Monitoring workloads and work rates would be difficult, with no view of what was happening to individual cases.
 There would be no MI (Management Information) available for reporting or to assist process improvement.
These issues would lead to automated solutions that were difficult to control, maintain, and analyze. Together, Error Management and Case Management enable the creation of robust Blue Prism solutions that are reliable, easily monitored and have standard MI reporting.