<?php
/**
* 鸿宇多用户商城 在线客服聊天系统
-前台
*
============================================================================
* 版权所有 2015
-201
8 鸿宇多用户商城科技有限公司，并保留所有权利。
* 网站地址: http://bbs
.hongyuvip
.com；
*
----------------------------------------------------------------------------
* 仅供学习交流使用，如需商用请购买正版版权。鸿宇不承担任何法律责任。
* 踏踏实实做事，堂堂正正做人。
*
============================================================================
* $Author: 鸿宇多用户商城 $
* $Id: category
.php 17217 2015
-02
-10 06:29:0
8Z 鸿宇多用户商城 $
*/
define('IN_ECS', true);
require ('includes/init
.php');
require ('includes/lib_chat
.php');
/* 载入语言文件 */
require_once (ROOT_PATH
. 'languages/'
. $_CFG['lang']
. '/user
.php');
$action
= isset($_REQUEST['act']) ? trim($_REQUEST['act']) : 'chat';
/* 检查用户是否已登录 */
if(empty($_SESSION['user_id']) && $action !
= 'act_login' && $action !
= 'check_login')
{
// $captcha
= intval($_CFG['captcha']);
// if(($captcha & CAPTCHA_LOGIN) && (! ($captcha & CAPTCHA_LOGIN_FAIL) || (($captcha & CAPTCHA_LOGIN_FAIL) && $_SESSION['login_fail'] > 2)) && gd_version() > 0)
// {
// $GLOBALS['smarty']
->assign('enabled_captcha', 1);
// $GLOBALS['smarty']
->assign('rand', mt_rand());
// }
// 如果未登录跳转到登录页面
/**
$smarty
->assign('lang', $_LANG);
$smarty
->assign('back_act', '');
$smarty
->assign('action', 'login');
$smarty
->display('chat_passport
.dwt');
**/
show_message('您还未登录系统，请先登录！', array('登录', '返回上一页'), array('user
.php?act
=login', 'index
.php'), 'info');
return;
}
//路由
$function_name
= 'action_'
. $action;
if(function_exists($function_name))
{
call_user_func($function_name);
}
else
{
exit('函数'
. $function_name
. '不存在');
}
/**
* 检查用户是否登录
*/
function action_check_login()
{
$is_login
= empty($_SESSION['user_id']) ? 'false' : 'true';
exit($is_login);
}
/**
* 处理会员登录
*/
function action_act_login ()
{
$user_id
= $_SESSION['user_id'];
$smarty
= get_smarty();
$ecs
= get_ecs();
$db
= get_database();
/* 处理会员的登录 */
$username
= isset($_POST['username']) ? trim($_POST['username']) : '';
$password
= isset($_POST['password']) ? trim($_POST['password']) : '';
$back_act
= isset($_POST['back_act']) ? trim($_POST['back_act']) : '';
$captcha
= intval($_CFG['captcha']);
if(($captcha & CAPTCHA_LOGIN) && (! ($captcha & CAPTCHA_LOGIN_FAIL) || (($captcha & CAPTCHA_LOGIN_FAIL) && $_SESSION['login_fail'] > 2)) && gd_version() > 0)
{
if(empty($_POST['captcha']))
{
$smarty
->assign('lang', $_LANG);
$smarty
->assign('action', 'login');
$smarty
->assign('error', $_LANG['invalid_captcha']);
$smarty
->display('chat_passport
.dwt');
return;
}
/* 检查验证码 */
include_once ('includes/cls_captcha
.php');
$validator
= new captcha();
$validator
->session_word
= 'captcha_login';
if(! $validator
->check_word($_POST['captcha']))
{
$smarty
->assign('lang', $_LANG);
$smarty
->assign('action', 'login');
$smarty
->assign('error', $_LANG['invalid_captcha']);
$smarty
->display('chat_passport
.dwt');
return;
}
}
if(is_email($username))
{
$sql
= "select user_name from "
. $ecs
->table('users')
. " where email
='"
. $username
. "'";
$username_e
= $db
->getOne($sql);
if($username_e)
$username
= $username_e;
}
if(is_telephone($username))
{
$sql
= "select user_name from "
. $ecs
->table('users')
. " where mobile_phone
='"
. $username
. "'";
$username_res
= $db
->query($sql);
$kkk
= 0;
while($username_row
= $db
->fetchRow($username_res))
{
$username_e
= $username_row['user_name'];
$kkk
= $kkk + 1;
}
if($kkk > 1)
{
$smarty
->assign('lang', $_LANG);
$smarty
->assign('action', 'login');
$smarty
->assign('error', '本网站有多个会员ID绑定了和您相同的手机号，请使用其他登录方式，如：邮箱或用户名。');
$smarty
->display('chat_passport
.dwt');
return;
}
if($username_e)
{
$username
= $username_e;
}
}
if($GLOBALS['user']
->login($username, $password, isset($_POST['remember'])))
{
update_user_info();
recalculate_price();
// 登录成功
$ucdata
= isset($user
->ucdata) ? $user
->ucdata : '';
// show_message($_LANG['login_success']
. $ucdata ,
// array($_LANG['back_up_page'], $_LANG['profile_lnk']),
// array($back_act,'user
.php'), 'info');
// 刷新user_id
$user_id
= $_SESSION['user_id'];
header('Location: chat
.php?act
=chat');
}
else
{
$_SESSION['login_fail'] ++;
$smarty
->assign('lang', $_LANG);
$smarty
->assign('action', 'login');
$smarty
->assign('error', $_LANG['login_failure']);
$smarty
->display('chat_passport
.dwt');
return;
}
}
/*
------------------------------------------------------ */
//
-- 在线客服聊天
--> 请求聊天
// 聊天窗口右侧默认展示最近订单，如果想要展示商品、订单、店铺则需要在当前页面中设置隐藏域，name必须为 chat_goods_id,
// chat_order_id, chat_
supp_id
/*
------------------------------------------------------ */
function action_chat ()
{
$user_id
= $_SESSION['user_id'];
$smarty
= get_smarty();
$ecs
= get_ecs();
$db
= get_database(); /**
* 判断当前用户是为聊天系统的注册用户
*/
$exist
= check_of_username_exist($user_id);
// 获取用户头像
if(! empty($user_id))
{
$sql
= "select password, headimg from "
. $ecs
->table('users')
. " where user_id
= '$user_id'";
$row
= $db
->getRow($sql);
$headimg
= $row['headimg'];
$password
= $row['password'];
$smarty
->assign('headimg', $headimg);
}
if(! $exist)
{
// 查询ECShop内用户信息
$sql
= 'select a
.user_id, a
.password, a
.email, a
.user_name from '
. $ecs
->table('users')
. ' AS a where a
.user_id
= "'
. $user_id
. '"';
$user
= $GLOBALS['db']
->getRow($sql);
if(empty($user))
{
// 根据user_id未查找到任何用户信息
}
// 用户不存在,创建用户信息
$username
= $user_id;
$password
= $user['password'];
$name
= $user['user_name'];
$email
= $user['email'];
$
type = 10;
$shop_id
= - 1;
// $result
= create_of_user($username, $password, $name, $email, $
type, $shop_id);(修改前）)
$of_password
= md5($password);
$result
= create_of_user($username, $of_password, $name, $email, $
type, $shop_id);
if($result)
{
// 创建成功
}
else
{
// 创建失败
}
}
// 获取
前端传来的商品编号、订单编号、店铺编号等
// 商品编号则显示商品信息
// 订单编号则显示订单信息
// 店铺编号则显示店铺信息
$goods_id
= null;
$
supp_id
= - 1;
$order_id
= null;
$customers
= null;
// 获取客服信息
$tab_items
= array();
// 客服类型
$cus_
types
= CUSTOMER_SERVICE;
// 记录需要发给客服的URL
if(! empty($_REQUEST['chat_goods_id']))
{
/* 咨询商品信息 */
$goods_id
= $_REQUEST['chat_goods_id'];
$goods
= goods_info($goods_id);
$smarty
->assign('chat_goods', $goods);
$smarty
->assign('chat_goods_id', $goods_id);
$tab_items[]
= array(
"id"
=> "chat_goods","name"
=> "咨询商品"
);
// 客服+售前
$cus_
types
= CUSTOMER_SERVICE
. ','
. CUSTOMER_PRE;
}
if(! empty($_REQUEST['chat_order_id']))
{
/* 咨询订单信息 */
require ('includes/lib_order
.php');
$order_id
= $_REQUEST['chat_order_id'];
// 获取商品和店铺信息
$goods_id
= null;
$order
= order_info($order_id);
$
supp_id
= $order['
supplier_id'];
$order['order_status_text']
= $GLOBALS['_LANG']['os'][$order['order_status']]
. ','
. $GLOBALS['_LANG']['ps'][$order['pay_status']]
. ','
. $GLOBALS['_LANG']['ss'][$order['shipping_status']];
$order['goods_list']
= order_goods($order_id);
$smarty
->assign('chat_order', $order);
$smarty
->assign('chat_order_id', $order_id);
$smarty
->assign('chat_order_sn', $order['order_sn']);
$tab_items[]
= array(
"id"
=> "chat_order","name"
=> "咨询订单"
);
// 客服+售后
$cus_
types
= CUSTOMER_SERVICE
. ','
. CUSTOMER_AFTER;
}
if(! empty($_REQUEST['chat_
supp_id']) && $_REQUEST['chat_
supp_id'] !
= 0)
{
/* 店铺信息 */
$
supp_id
= $_REQUEST['chat_
supp_id'];
$
supp_info
= get_dianpu_baseinfo($
supp_id);
$smarty
->assign('
supp_info', $
supp_info);
$smarty
->assign('chat_
supp_id', $
supp_id);
$tab_items[]
= array(
"id"
=> "chat_
supp", "name"
=> "店铺信息"
);
// 客服+售前
$cus_
types
= CUSTOMER_SERVICE
. ','
. CUSTOMER_PRE;
}
if(true)
{
/* 最近订单列表 */
require ('includes/lib_transaction_1
.php');
// 获取用户最近的5条订单列表
$order_list
= get_user_orders_1($user_id, 5, 0);
// 所有客服忙碌状态，提示web端
$smarty
->assign('order_list', $order_list);
$smarty
->assign('order_count', count($order_list));
$tab_items[]
= array(
"id"
=> "chat_order_list","name"
=> "最近订单"
);
// 客服
$cus_
types
= CUSTOMER_SERVICE;
}
// 获取客服信息
$customers
= get_customers($cus_
types, $
supp_id);
// 转换为
JSON数据
$smarty
->assign('tab_items',
json_encode($tab_items));
$to
= null;
// 客服获取策略：0
-顺序、1
-随机、2
-竞争
if(! empty($customers))
{
// 暂时采用随机策略
$poliy
= 1;
if($poliy
== 0)
{
foreach($customers as $customer)
{
$status
= $customer['status'];
if($status
== '在线' || $status
== '空闲')
{
$to
= $customer;
break;
// if(isset($customer['cus_status']) && count($customers) > 1)
// {
// if(time()
- $customer['chat_time'] > 5*60)
// {
// set_customer_status($customer['cus_id'], 0);
// $customer['cus_status']
= 0;
// }
// if($customer['cus_status']
== 0)
// {
// $to
= $customer;
// break;
// }
// }
// else
// {
// $to
= $customer;
// break;
// }
}
}
}
else if($poliy
== 1)
{
/* 随进策略 */
$onlines
= array();
foreach($customers as $customer)
{
$status
= $customer['status'];
if($status
== '在线' || $status
== '空闲')
{
$onlines[]
= $customer;
}
}
if(count($onlines) > 0)
{
$min
= 1;
$max
= count($onlines);
$i
= mt_rand($min, $max);
$to
= $onlines[$i
- 1];
}
}
else
{
}
if(empty($to))
{
if($
supp_id
== -1){
// 所有客服忙碌状态，提示web端
$smarty
->assign('system_
notice', '当前客服忙碌，请稍后联系！');
}else{
// 所有客服忙碌状态，提示web端
$smarty
->assign('system_
notice', '当前店铺客服忙碌，请稍后联系！');
}
}
else
{
$xmpp_domain
= get_xmpp_domain();
$_SESSION['OF_FROM']
= $user_id
. '@'
. $xmpp_domain;
$_SESSION['OF_TO']
= $to['of_username']
. '@'
. $xmpp_domain;
$smarty
->assign('from', $_SESSION['OF_FROM']);
$smarty
->assign('password', $password);
// $smarty
->assign('password', "123456");
// $smarty
->assign('to', '
==to
==');
// 传递正确的客服JID给
前端
$smarty
->assign('to', $_SESSION['OF_TO']);
$smarty
->assign('username', $_SESSION['user_name']);
$smarty
->assign('customername', $to['cus_name']);
// 存储在Session中方便其他地方使用
// 所有客服忙碌状态，提示web端
$smarty
->assign('system_
notice', '客服<span class
="kf_name">'
. $to['cus_name']
. '</span>已加入会话！');
}
}
else
{
// 所有客服忙碌状态，提示web端
$smarty
->assign('system_
notice', '当前客服忙碌，请稍后联系！');
}
// 打开聊天页面
$smarty
->display('chat
.dwt');
}
/*
------------------------------------------------------ */
//
-- 在线客服聊天
--> 认证失败，重新设置聊天系统的用户密码
// 聊天窗口右侧默认展示最近订单，如果想要展示商品、订单、店铺则需要在当前页面中设置隐藏域，name必须为 chat_goods_id,
// chat_order_id, chat_
supp_id
/*
------------------------------------------------------ */
function action_authfail ()
{
$user_id
= $_SESSION['user_id'];
$sql
= "select user_name, password, email from "
. $GLOBALS['ecs']
->table('users')
. " where user_id
= '$user_id'";
$row
= $db
->getRow($sql);
$success
= create_of_user($user_id, $row['password'], $row['user_name'], $row['email'], 10,
- 1);
if($success)
{
$result
= array(
'error'
=> 1,'message'
=> '可能由于网络原因，发生错误！请点击 <a href
="chat
.php?act
=chat"><strong>重试</strong></a> ，重新连接
...','
content'
=> ''
);
}
else
{
$result
= array(
'error'
=> 1,'message'
=> '由于网络原因，发生错误！请点击 <a href
="chat
.php?act
=chat"><strong>重试</strong></a> ，重新连接
...','
content'
=> ''
);
}
$result
= json_encode($result);
exit($result);
}
/**
* 用户离线
*/
function action_off_line()
{
// 用户超过5分钟未发言则视为自动离线，更新客服状态
}
function is_telephone ($phone)
{
$chars
= "/^13[0
-9]{1}[0
-9]{
8}$|15[0
-9]{1}[0
-9]{
8}$|1
8[0
-9]{1}[0
-9]{
8}$/";
if(preg_match($chars, $phone))
{
return true;
}
}
/**
* 获取db对象
*
* @return unknown
*/
function get_database ()
{
return $GLOBALS['db'];
}
/**
* 获取smarty对象
*
* @return unknown
*/
function get_smarty ()
{
return $GLOBALS[smarty];
}
/**
* 获取ecs对象
*
* @return unknown
*/
function get_ecs ()
{
return $GLOBALS['ecs'];
}
/*
* 获取商品所对应店铺的店铺基本信息
* @param int $
suppid 店铺id
* @param int $
suppinfo 入驻商的信息
*/
function get_dianpu_baseinfo ($
suppid
= 0)
{
if(intval($
suppid) <
= 0)
{
return;
}
$sql_
supplier
= "SELECT s
.supplier_id,s
.supplier_name,s
.add_time,sr
.rank_name FROM "
. $GLOBALS['ecs']
->table("
supplier")
. " as s left join "
. $GLOBALS['ecs']
->table("
supplier_rank")
. " as sr ON s
.rank_id
=sr
.rank_id WHERE s
.supplier_id
="
. $
suppid
. " AND s
.status
=1";
$
supp_info
= $GLOBALS['db']
->getRow($sql_
supplier);
$sql
= "SELECT * FROM "
. $GLOBALS['ecs']
->table('
supplier_shop_config')
. " WHERE
supplier_id
= "
. $
suppid;
$shopinfo
= $GLOBALS['db']
->getAll($sql);
$config
= array();
foreach($shopinfo as $value)
{
$config[$value['code']]
= $value['value'];
}
$shop_info
= array();
$shop_info['ghs_css_path']
= 'themes/'
. $config['template']
. '/images/ghs/css/ghs_style
.css'; // 入驻商所选模板样式路径
$shoplogo
= empty($config['shop_logo']) ? 'themes/'
. $config['template']
. '/images/dianpu
.jpg' : $config['shop_logo'];
$shop_info['shoplogo']
= $shoplogo; // 商家logo
$shop_info['shopname']
= htmlspecialchars($config['shop_name']); // 店铺名称
$shop_info['
suppid']
= $
suppid; // 商家名称
$shop_info['
suppliername']
= htmlspecialchars($
supp_info['
supplier_name']); // 商家名称
$shop_info['userrank']
= htmlspecialchars($
supp_info['rank_name']); // 商家等级
$shop_info['region']
= get_province_city($config['shop_province'], $config['shop_city']);
$shop_info['address']
= $config['shop_address'];
$shop_info['serviceqq']
= $config['qq'];
$shop_info['serviceww']
= $config['ww'];
$shop_info['serviceemail']
= $config['service_email'];
$shop_info['servicephone']
= $config['service_phone'];
$shop_info['createtime']
= gmdate('Y
-m
-d', $config['add_time']); // 商家创建时间
$
suppid
= (intval($
suppid) > 0) ? intval($
suppid) : intval($_GET['
suppId']);
return $shop_info;
function get_xmpp_domain()
{
return 'yfw
.szrengjing
.com'; // 替换为你的Openfire
服务器域名
}
}
?> 这个前台聊天 是如何运行的
此篇博客探讨了在Java中使用Jackson库时遇到的日期格式化问题，特别关注了'application/json'内容类型下遇到的'i'字符非法的问题，以及如何正确设置日期格式为'yyyy-MM-dd HH24:mm:ss'。
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