About content management -- documentum

本文介绍了内容管理的基本概念及其重要性,并详细阐述了一个优秀的内容管理系统(CMS)应该具备的特点。同时,深入探讨了Documentum这一企业级内容管理解决方案的功能与特性。

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What is content management?
Content management is the organizing, categorizing, and structuring of information
resources (text, images, documents, etc.) so that they can be stored, published, and
edited with ease and flexibility. A content management system (CMS) is used to
collect, manage, and publish content, storing the content either as components or whole
documents, while maintaining dynamic links between components.

 

What is a good CMS?
• Allows the non-technical core business personnel to author/publish content without
the assistance of IT staff(web developers)
• Separates the actual content from the structure(look-and-feel) by allowing an easy
way to create templates and associated rules/presentation files
• Ensures that the content contributors adhere to the organization's website standards
and also maintain security and navigational elements
• Ensures a mechanism to publish content in a timely manner so that the website
information is always up to date
• Consolidates business data and content in a single storage repository for faster
retrieval and also reduces the cost of maintaining hardcopy versions of content
• Allows authoring content via standard web browsers thus reducing training needs
• Creates an audit trail of activities performed on the content/articles for security reasons
• Restricts content editing on the basis of the role/group/division of the user in the business
• Provides a process mechanism to control content authoring, reviewing, and
publishing through an automated workflow
• Provides support on multiple OS platforms and web browsers and can be easily
integrated with web application servers and third-party software or existing
business systems
• Provides a version control/history mechanism to allow rollback of specific
content/pages to their older versions
• Provides document control through a simple check-in/check-out user interface
• Schedules automatic publishing/removal of content at specified release/expiry dates
• Allows easy creation/management of CMS users, groups, and roles
• Provides a built-in rich text editing interface to allow content authoring with
extensive features like formatting, hyperlinks support, image/file upload, and
copy-paste from other authoring applications
• Rules out the need to install any software on the end user machines
• Supports multiple simultaneous users
• Supports indexing/searching on the basis of metadata for the content
• Provides an extensive reporting system for both end users and system administrators

 

About documentum
Documentum provides Enterprise Content Management (ECM) solutions enabling diversified
organizations to integrate their distributed content and related business processes on a single platform, thus uniting teams to collaboratively create, manage, process, and deliver their unstructured content.
Documentum's clientele includes several big organizations that are successfully utilizing its widespread capabilities in expanding their core business by reducing their operating costs, deriving better ROIs, and achieving increased customer satisfaction by delivering just in time.
Documentum should primarily be construed as a platform that consists of a wide variety of products that collaboratively work together to provide enterprise-level content management facilities. Documentum not only provides large number of out-of-the-box (OOTB) features available in the product suite but also a customizable/configurable platform that can individually suit the specific needs of different enterprises.
Documentum’s integrated set of content, compliance, and collaboration solutions support the way people work, from initial discussion and planning through design, production, marketing, sales, service, and corporate administration. With a single platform, Documentum enables people to collaboratively create, manage, deliver, and archive the content that drives business operations, from documents and discussions to e-mail, Web pages, records, and rich media. The Documentum platform makes it possible for companies to distribute all of this content in multiple languages, across internal and external systems, applications.

About documentum features
• Allows creating, managing, and archiving content through "lifecycles" (or Business
Policies in Documentum's lingo)
• Supports integration with several industry-standard authoring applications like
Microsoft Office products, Adobe publishing products, CAD applications, and XML
authoring tools
• Provides a web-based collaborative environment (Documentum 'eRoom') that
exposes content management services
• Encrypts content in Documentum repository and beyond via Records Management,
SSL, and LDAP
• Provides automatic versioning of documents/content and history tracking
• Allows creation of multiple renditions of the content in varied formats, such as
HTML and PDF
• Supports virtual document management for assembling information from various sources
• Supports the ability to parse, validate, and transform XML documents with
XSLT support
• Supports clustering, load balancing and back-up/recovery features
• Provides content authoring/managing capability through Documentum Web
Publisher and publishing capability through Site Caching Services (SCS)
• Deployment of website content to multiple servers through Site Deployment
Services (SDS)
• Deployment of content from source to subscribers based on business rules via
Content Distribution Services(CDS)
• Supports numerous archival/storage techniques, for example, RAID, optical laser
disks, CD, and DVD jukeboxes
• Supports automated workflows to route a content item in the various phases of its
lifecycle (creation, review, and approval)
• Provides workflow process extension to external participants and organizations via
Inter-Enterprise Workflow Services for better collaboration
• Provides an exhaustive data dictionary (containing information in the repository and
its objects) for the applications to use in order to enforce business rules or provide
value assistance to users
• Supports business objects to encapsulate business rules that can be further exposed
as web services to third-party applications
• Supports indexing/searching on the basis of metadata for the content
• Supports multiple simultaneous users
• Provides a wide range of library services for content management
• Allows automatic intelligent extraction of a list of properties for a Documentum
document via Content Intelligence Services (CIS)
• Provides content aggregation services to collect content from multiple sources for
storage in a centralized location
• Offers products like Content Services that allow interaction with Documentum CMS
from various enterprise applications like SAP, Siebel, and Lotus Notes
• Supports high-availability by having multiple Content Servers serve a single
repository and repository replication for backup purposes
• Complies with UTF-8 Unicode—single-byte and double-byte character languages

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