本文介绍了解决在提交通讯请求到账户联系人时遇到的“无法找到CommOutboundMgr组件定义”错误的方法。此问题通常发生在启用通讯外发管理器后未进行同步的情况下。解决方案包括进入服务器配置进行同步操作。
Issue:
When you submit aCommunication Request to Account Contacts, you may got following error message.
Error:
Unable to find definition for component CommOutboundMgr. (SBL-SRQ-0013)
Reason:
This error is happened due to you might did not syn Communications Outbound Managerafter enable CommOutboundMgr.
Solution:
- Go to Admin-Server Configuration -> synchronize
- Click 'synchronize' button
- Try again, issue should be gone.
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