当出现如下异常时,
The Siebel Object Manager was unable to establish a network session with the Communications Session Manager.
考虑以下解决方案:
- Login Siebel Application.(i.e. Siebel Call Center)
- Go to ‘Administration-Server Configuration’
- Open ‘Enterprise View’ and select ‘Communications Management’ item in the Pick List.
- Check if you have enabled all the Components in ‘Components Subview’, especially ‘CommSessionMrr’ Component.
- After you enabled these components above, you should restart your application service.
当遇到Siebel Object Manager无法与Communications Session Manager建立网络会话的问题时,可以通过检查并启用Communications Management中的相关组件来解决。特别需要注意的是启用'CommSessionMrr'组件,并在完成后重启应用服务。
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