- Always give credit to you soldiers. You boss always does not need your credit
- Be tough, be objective, be positive.
- Have a bottom-line
- Feel free to come up issues and risks, but always give solutions
- Always offer further steps. If you query something, also to tell what's you next step so that someone could be more serious
- Sometimes you need to say NO to people to make them happy in the end - they might not like it, but they'll end up satisfied when the project goes well.

本文提供了职场中有效沟通的建议,包括给予他人应有的认可、保持客观态度、提出解决方案而非仅仅指出问题等。强调了在工作中有时需要坚持底线,勇于说“不”的重要性。
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