After completing this unit, you will be able to:
List the differences in principle between Support Packages, Plug-Ins,
and Add-Ons
Import Support Packages with transaction SPAM
Install and update Industry Solutions with transaction SAINT
Update transactions SPAM and SAINT
Describe how to use the Note Assistant
You must take the following prerequisites and settings into account to
import Support Packages with transaction SPAM:
The required Support Packages must be available.
There must be enough space in the file system.
The import should be performed during a time of low operation.
The newest SPAM/SAINT update is required.
TMS/CTS must be configured.
No aborted Support Packages in the system.
Client 000 for importing; in all other clients only a display function
is available.
Use a user that has system authorizations for transaction SPAM.
Only the system administrator should have authorization to
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