why trace issue

本文阐述了维护问题日志的三大关键目的:跟踪需要管理层或架构团队介入的问题以避免遗漏;通过分析问题日志预判可能因关键问题导致的任务或项目延期;记录已解决问题及其解决方案作为知识库供未来参考。

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The purpose of maintaining the issue log is as following:
1.    Keep track of the issues that need help from manager team or architecture team that are out of our own control, so that it won’t be lost as the issue number grows
2.    By analyzing the issue log, you may get a feel as for whether some tasks or projects will be delayed by some critical issues
3.    Keep track of solved issues and their solution, and serve as a knowledge base for repeating issues that  on-site team had provided solution before


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