/ -- 在线客服聊天 --> 认证失败，重新设置聊天系统的用户密码
// 聊天窗口右侧默认展示最近订单，如果想要展示商品、订单、店铺则需要在当前页面中设置隐藏域，name必须为 chat_goods_id,
// chat_order_id, chat_supp_id
/* ------------------------------------------------------ */
function action_authfail ()
{
$user_id =
$_SESSION['user_id'];
$sql = "select user_name, password, email from " .
$GLOBALS['ecs']->table('users') . " where user_id = '
$user_id'";
$row =
$db->
getRow(
$sql);
$success = create_of_user(
$user_id,
$row['password'],
$row['user_name'],
$row['email'], 10, - 1);
if(
$success)
{
$result = array(
'error' => 1,'message' => '可能由于网络原因，发生错误！请点击 <a href="chat.
php?act=chat"><strong>重试</strong></a> ，重新连接...','content' => ''
);
}
else
{
$result = array(
'error' => 1,'message' => '由于网络原因，发生错误！请点击 <a href="chat.
php?act=chat"><strong>重试</strong></a> ，重新连接...','content' => ''
);
}
$result = json_encode(
$result);
exit(
$result);
}
/**
* 用户离线
*/
function action_off_line()
{
// 用户超过5分钟未发言则视为自动离线，更新客服状态
}
function is_telephone (
$phone)
{
$chars = "/^13[0-9]{1}[0-9]{8}
$|15[0-9]{1}[0-9]{8}
$|18[0-9]{1}[0-9]{8}
$/";
if(preg_match(
$chars,
$phone))
{
return true;
}
}
/**
* 获取db对象
*
* @return unknown
*/
function
get_database ()
{
return
$GLOBALS['db'];
}
/**
* 获取smarty对象
*
* @return unknown
*/
function
get_smarty ()
{
return
$GLOBALS[smarty];
}
/**
* 获取ecs对象
*
* @return unknown
*/
function
get_ecs ()
{
return
$GLOBALS['ecs'];
}
/*
* 获取商品所对应店铺的店铺基本信息
* @param int
$suppid 店铺id
* @param int
$suppinfo 入驻商的信息
*/
function
get_dianpu_baseinfo (
$suppid = 0)
{
if(intval(
$suppid) <= 0)
{
return;
}
$sql_supplier = "SELECT s.supplier_id,s.supplier_name,s.add_time,sr.rank_name FROM " .
$GLOBALS['ecs']->table("supplier") . " as s left join " .
$GLOBALS['ecs']->table("supplier_rank") . " as sr ON s.rank_id=sr.rank_id WHERE s.supplier_id=" .
$suppid . " AND s.status=1";
$supp_info =
$GLOBALS['db']->
getRow(
$sql_supplier);
$sql = "SELECT * FROM " .
$GLOBALS['ecs']->table('supplier_shop_config') . " WHERE supplier_id = " .
$suppid;
$shopinfo =
$GLOBALS['db']->
getAll(
$sql);
$config = array();
foreach(
$shopinfo as
$value)
{
$config[
$value['code']] =
$value['value'];
}
$shop_info = array();
$shop_info['ghs_css_path'] = 'themes/' .
$config['template'] . '/images/ghs/css/ghs_style.css';
// 入驻商所选模板样式路径
$shoplogo = empty(
$config['shop_logo']) ? 'themes/' .
$config['template'] . '/images/dianpu.jpg'
: $config['shop_logo'];
$shop_info['shoplogo'] =
$shoplogo;
// 商家logo
$shop_info['shopname'] = htmlspecialchars(
$config['shop_name']);
// 店铺名称
$shop_info['suppid'] =
$suppid;
// 商家名称
$shop_info['suppliername'] = htmlspecialchars(
$supp_info['supplier_name']);
// 商家名称
$shop_info['userrank'] = htmlspecialchars(
$supp_info['rank_name']);
// 商家等级
$shop_info['region'] =
get_province_city(
$config['shop_province'],
$config['shop_city']);
$shop_info['address'] =
$config['shop_address'];
$shop_info['serviceqq'] =
$config['qq'];
$shop_info['serviceww'] =
$config['ww'];
$shop_info['serviceemail'] =
$config['service_email'];
$shop_info['servicephone'] =
$config['service_phone'];
$shop_info['createtime'] = gmdate('Y-m-d',
$config['add_time']);
// 商家创建时间
$suppid = (intval(
$suppid) > 0) ? intval(
$suppid)
: intval(
$_
GET['suppId']);
return
$shop_info;
} 构建多商户人工客服系统
本文介绍PHP如何处理各种MIME类型的数据，包括表单提交的application/x-www-form-urlencoded类型、XML格式的post数据及二进制文件的multipart/form-data类型。文中详细解释了如何利用$GLOBALS['HTTP_RAW_POST_DATA']和php://input来处理非表单提交的数据。
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