Retiring Windows NT Server 4.0: Changes in Product Availability and Support

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自2001年10月1日起，Windows NT Server 4.0不再通过微软批量许可计划提供，至2003年7月1日逐步淘汰。运行该系统的用户在2003年12月31日前可享标准支持服务，微软还提供额外一年免费支持至2004年12月31日，迁移至Windows Server 2003的用户可申请定制安全更新支持。

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The Microsoft Windows NT Server 4.0 family of operating systems entered the marketplace in September 1996. After five years on the market—and with the increasing adoption of its successors, the Windows 2000 Server and Windows Server 2003 families of operating systems—Windows NT Server 4.0 was retired in phases. This article describes the schedule for changes in product availability and support.

Changes in Product Availability

As announced in September 2001, and effective October 1, 2001, Windows NT Server 4.0 (Standard and Enterprise Edition) is no longer available through Microsoft Volume Licensing programs. This product line continued to be phased out through July 1, 2003, as indicated below.


July 1, 2002	Windows NT Server 4.0 (Standard and Enterprise Edition) Full Packaged Product (FPP) is longer available in the reselling channel.

July 1, 2002	Windows NT Server 4.0 (Standard, Enterprise Edition, Terminal Server Edition) is no longer offered through the Direct OEM channel.

July 1, 2003	Windows NT Server 4.0 (Standard) is no longer offered through the System Builder channel.

Changes in Product Support

Through December 31, 2003, those running Windows NT Server 4.0 (Standard, Enterprise Edition, or Terminal Server Edition) were eligible for all standard support services, including:

Pay-per-incident support
Premier support
Ability to request and obtain QFEs (or "hotfixes") at no charge
Online support

To assist customers upgrading from Windows NT Server 4.0 to the Windows 2000 Server and Windows Server 2003 families of operating systems, Microsoft made available an additional year of support at no charge to customers.

This additional year of no-fee support ends December 31, 2004. Customers migrating to Windows Server 2003 may request and obtain a custom support agreement to provide additional limited security update support through 2006. Please contact your Microsoft account team, Microsoft Services Premier Support, or Microsoft's Customer Service Solutions Group for details. These custom support agreements are available in six-month increments and provide limited security update support only.

Changes in these services take effect as indicated below.


January 1, 2004	Beginning on this date, non-security hotfixes are no longer available.

January 1, 2005	Beginning on this date, Pay-per-incident and Premier support are no longer available. This includes security hotfixes.

January 1, 2007	Online support is no longer available.

IMPORTANT:	The immediately preceding service pack is supported for up to 12 months after the current service pack releases. For more information, visit http://support.microsoft.com/default.aspx?scid=fh;%5bln%5d;lifesupsps.