The first characteristic of a successful project leader is to be completely and unrepentantly obsessed with the customer.
There is no answer inside the building. Getting project team out swimming in the customer's fishbowl is critical to enabling each person on the team to make decisions in alignment with real customer problems, wants and needs.
Typical Response of Ignoring Customer
Customer? What customer? Oh, shoot, we were so darn busy that we forgot about the friggin' customer!
来自 “ ITPUB博客 ” ,链接:http://blog.itpub.net/27028038/viewspace-735510/,如需转载,请注明出处,否则将追究法律责任。
转载于:http://blog.itpub.net/27028038/viewspace-735510/
成功项目领导的关键:彻底迷恋客户
本文强调了成功项目领导者的核心特征之一是全身心地专注于客户需求,确保项目团队能够在真实的客户问题、需求和愿望下做出决策。忽视客户会导致项目偏离目标。
1877

被折叠的 条评论
为什么被折叠?



