Diagnosing CRS-215 Error When Starting Clusterware Resources (Doc ID 781632.1)



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In this Document

Purpose
 Scope
 Details
 References

APPLIES TO:

Oracle Database - Enterprise Edition - Version 10.1.0.5 to 11.1.0.7 [Release 10.1 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Jul-2013***

PURPOSE

The purpose of this document is to assist in diagnosing the CRS-215 error. The error is reported when 
there is a problem starting a clusterware resource.

SCOPE

It is intended for DBAs. 

DETAILS

 

Conventions used :

 

Software Home Contents
RDBMS_HOME The RDBMS software home or ORACLE_HOME
ASM_HOME The home used to install ASM if separate from above
CRS_HOME The Oracle Clusterware home

The error CRS-215 indicates there was a problem starting a clusterware resource. The CRS-215 error is a general one 
and does not give specific details by itself of why the resource failed to start. 

Further diagnosis is required to determine the cause. Sometimes additional errors are displayed on-screen along with the CRS-215 which help determine the cause. If this is not the case then you need to refer to the specific log file for that resource or the Instance Monitor log file ( imon) which is also created for DB instances.

The resource specific log files are stored in either CRS_HOME or RDBMS_HOME depending on the resource type and use a naming convention depending on the resource type ( This shows UNIX format, but the same path applies on Windows) . The 'imon' log files are under RDBMS_HOME.

Where the resource log files and imon logs are stored :

( For readability assume a node name of 'mynode1' a database called 'mydb' and an instance called 'mydb1') 

1) CRS_HOME/log/mynode1/racg 

- Contains VIP and ONS resource logs. 
(As the VIP is relocatable it's possible to find the vip log from other nodes.

ora.mynode1.vip.log 
ora.mynode2.vip.log ( for example) 
ora.mynode1.ons.log


2) RDBMS_HOME/log/mynode1/racg 

- Contains RDBMS instance resource logs: 

ora.mydb.mydb1.inst.log


- In addition to the resource log files RDBMS instances also report errors to a file called imon<DB name>.log

imon<DB_NAME>.log


3) ASM_HOME/log/mynode1/racg 

 ( Only if ASM home is separate from RDBMS; else these logs are stored under RDBMS_HOME.)

- Contains ASM and LSNR resource logs: 

ora.mynode1.ASM1.asm.log 
ora.mynode1.LISTENER_mynode1.lsnr.log


The action to take depends on the type of resource which failed (VIP, instance, ASM) and the error specific to that resource.

Note: In 11g the errors are written to the screen, in 10g you need to check the resource logs and if it's an instance resource, the relevant imon*.log. 

Here are some examples of CRS-215 followed by a list of articles documenting specific cases of CRS-215. 


o  Example #1 (11g)

- CRS-215 while starting an ASM instance:

$ srvctl start asm -n mynode1

- Displayed on the screen is the error:

mynode1:ora.mynode1.ASM1.asm:SQL> ORA-01078: failure in processing system parameters 
mynode1:ora.mynode1.ASM1.asm:LRM-00109: could not open parameter file '/u01/app/oracle/product/11.1.0/asm/dbs/init+ASM1.ora' 
... 
CRS-0215: Could not start resource 'ora.mynode1.ASM1.asm'


- In this case the reason is that the init+ASM1.ora file does not exist. 
- No entries are written to ora.mynode1.ASM1.asm.log. 

o  Example #2 (11g)

- CRS-215 trying to start an RDBMS instance (where the init.ora parameter REMOTE_LISTENERS was deliberately appended with _XX to cause an error  )

$ srvctl start instance -i mydb1 -d mydb
mynode1:ora.mydb.mydb2.inst:SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
mynode1:ora.mydb.mydb2.inst:ORA-00132: syntax error or unresolved network name 'LISTENERS_MYDB_XX' 
mynode1:ora.mydb.mydb2.inst:ORA-01078: failure in processing system parameters 
... 
CRS-0215: Could not start resource 'ora.mydb.mydb2.inst

 
-  No entries are written to ora.mynode1.mydb1.inst.log but the imonmydb.log will have :

SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
ORA-00132: syntax error or unresolved network name 'LISTENERS_RAC11G' 
ORA-01078: failure in processing system parameters 
SQL> Disconnected

o Example #3 (10g)

$ srvctl start database -d rac10g 
PRKP-1001 : Error starting instance rac10g1 on node mynode1 
CRS-0215: Could not start resource 'ora.rac10g.rac10g1.inst'.

- No message written to the screen, so check the instance resource log to find the reason :

$ tail $ORACLE_HOME/log/node1/racg/ora.rac10g.rac10g1.inst.log 

SQL*Plus: Release 10.2.0.4.0 - Production on Tue Mar 3 12:18:55 2009 
Copyright (c) 1982, 2007, Oracle. All Rights Reserved. 
Enter user-name: Connected to an idle instance. 
SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER

- Also check the imonrac10g.log

$ tail $ORACLE_HOME/log/jcrac1/racg/imonrac10g.log 

SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
ORA-00132: syntax error or unresolved network name 'LISTENERS_RAC10G' 
ORA-01078: failure in processing system parameters 
SQL> Disconnected

 

Here is a list of notes which address specific occurances of CRS-215, grouped by resource type:

= Database / Instances

NOTE:311321.1 - Srvctl Cannot Start database 
NOTE:369267.1 - PRKP-1001 and ORA-00119 when trying to startup instance using srvctl or sqlplus 
NOTE:559319.1 - VRTSodm : ORA-29702 Instance Hang On Startup 
NOTE:603051.1 - SRVCTL FAILS TO START DATABASE WHILE SQLPLUS WORKS 
NOTE:732683.1 - Cannot start instance using srvctl but sqlplus can 

= VIP

NOTE:264847.1 - How to Configure Virtual IPs for 10g RAC 
NOTE:356535.1 - CRS-0215: Could not start resource 'ora..vip' 


= ASM 

NOTE:399889.1 - Unable To Start Asm Instance After Adding Node To Rac Cluster 
NOTE:746816.1 - Ora-15160: Rolling Migration Internal Fatal Error During Upgrade of ASM To 11.1.0.7.0 


= Listener 

NOTE:743028.1 - NETCA Fails To Create Listener.ora On Remote Cluster Node, Resulting In CRS-0215 
NOTE:1565788.1 - Fails to Start Listener via SRVCTL or CRS though LSNRCTL start works fine
= Other

NOTE:818997.1 - 'Srvctl Start Service' Fails With PRKP-1030, CRS-0215 And ORA-1003, CLSR-0002 
NOTE:402437.1 - SRVCTL: PRKP-1001 : CRS-0215: Could not start resource, racgimon killed by NS 
NOTE:413077.1 - %ORA_CRS_HOME% NOT REPLACED IN IN USRVIP SCRIPT INSTALLING 10.2.0.3 
NOTE:551726.1 - Srvctl Can Not Start/Stop Resource For Remote Node ORA-216/ORA-215 
NOTE:754619.1 - CRS-0215 / ONS Failed to Start. Pingwait Exited With Exit Status 2

REFERENCES

NOTE:264847.1 - How to Configure VIP for 10g CRS
NOTE:311321.1 - Srvctl Cannot Start database
NOTE:356535.1 - CRS-0215: Could not start resource 'ora..vip'
NOTE:369267.1 - PRKP-1001 and ORA-00119 when trying to startup instance using srvctl or sqlplus
NOTE:399889.1 - Unable To Start Asm Instance After Adding Node To Rac Cluster
NOTE:402437.1 - SRVCTL: PRKP-1001 : CRS-0215: Could not start resource, racgimon killed by NS
NOTE:413077.1 - %ORA_CRS_HOME% NOT REPLACED IN IN USRVIP SCRIPT INSTALLING 10.2.0.3
NOTE:551726.1 - Srvctl Can Not Start/Stop Resource For Remote Node ORA-216/ORA-215
NOTE:559319.1 - VRTSodm : ORA-29702 Instance Hang On Startup
NOTE:603051.1 - Srvctl Fails to Start Instance while sqlplus Works on Solaris
NOTE:732683.1 - Cannot Start Instance Using SRVCTL but SQLPLUS Can
NOTE:743028.1 - NETCA Fails To Create Listener.ora On Remote Cluster Node, Resulting In CRS-0215
NOTE:746816.1 - Ora-15160: Rolling Migration Internal Fatal Error During Upgrade of ASM To 11.1.0.7.0
NOTE:754619.1 - CRS-0215 / ONS Failed to Start. Pingwait Exited With Exit Status 2
NOTE:818997.1 - 'Srvctl Start Service' Fails With PRKP-1030, CRS-0215 And ORA-1003, CLSR-0002 In Database Imon Logs
Click to add to FavoritesTo BottomTo Bottom

In this Document

Purpose
 Scope
 Details
 References

APPLIES TO:

Oracle Database - Enterprise Edition - Version 10.1.0.5 to 11.1.0.7 [Release 10.1 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Jul-2013***

PURPOSE

The purpose of this document is to assist in diagnosing the CRS-215 error. The error is reported when 
there is a problem starting a clusterware resource.

SCOPE

It is intended for DBAs. 

DETAILS

 

Conventions used :

 

Software Home Contents
RDBMS_HOME The RDBMS software home or ORACLE_HOME
ASM_HOME The home used to install ASM if separate from above
CRS_HOME The Oracle Clusterware home

The error CRS-215 indicates there was a problem starting a clusterware resource. The CRS-215 error is a general one 
and does not give specific details by itself of why the resource failed to start. 

Further diagnosis is required to determine the cause. Sometimes additional errors are displayed on-screen along with the CRS-215 which help determine the cause. If this is not the case then you need to refer to the specific log file for that resource or the Instance Monitor log file ( imon) which is also created for DB instances.

The resource specific log files are stored in either CRS_HOME or RDBMS_HOME depending on the resource type and use a naming convention depending on the resource type ( This shows UNIX format, but the same path applies on Windows) . The 'imon' log files are under RDBMS_HOME.

Where the resource log files and imon logs are stored :

( For readability assume a node name of 'mynode1' a database called 'mydb' and an instance called 'mydb1') 

1) CRS_HOME/log/mynode1/racg 

- Contains VIP and ONS resource logs. 
(As the VIP is relocatable it's possible to find the vip log from other nodes.

ora.mynode1.vip.log 
ora.mynode2.vip.log ( for example) 
ora.mynode1.ons.log


2) RDBMS_HOME/log/mynode1/racg 

- Contains RDBMS instance resource logs: 

ora.mydb.mydb1.inst.log


- In addition to the resource log files RDBMS instances also report errors to a file called imon<DB name>.log

imon<DB_NAME>.log


3) ASM_HOME/log/mynode1/racg 

 ( Only if ASM home is separate from RDBMS; else these logs are stored under RDBMS_HOME.)

- Contains ASM and LSNR resource logs: 

ora.mynode1.ASM1.asm.log 
ora.mynode1.LISTENER_mynode1.lsnr.log


The action to take depends on the type of resource which failed (VIP, instance, ASM) and the error specific to that resource.

Note: In 11g the errors are written to the screen, in 10g you need to check the resource logs and if it's an instance resource, the relevant imon*.log. 

Here are some examples of CRS-215 followed by a list of articles documenting specific cases of CRS-215. 


o  Example #1 (11g)

- CRS-215 while starting an ASM instance:

$ srvctl start asm -n mynode1

- Displayed on the screen is the error:

mynode1:ora.mynode1.ASM1.asm:SQL> ORA-01078: failure in processing system parameters 
mynode1:ora.mynode1.ASM1.asm:LRM-00109: could not open parameter file '/u01/app/oracle/product/11.1.0/asm/dbs/init+ASM1.ora' 
... 
CRS-0215: Could not start resource 'ora.mynode1.ASM1.asm'


- In this case the reason is that the init+ASM1.ora file does not exist. 
- No entries are written to ora.mynode1.ASM1.asm.log. 

o  Example #2 (11g)

- CRS-215 trying to start an RDBMS instance (where the init.ora parameter REMOTE_LISTENERS was deliberately appended with _XX to cause an error  )

$ srvctl start instance -i mydb1 -d mydb
mynode1:ora.mydb.mydb2.inst:SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
mynode1:ora.mydb.mydb2.inst:ORA-00132: syntax error or unresolved network name 'LISTENERS_MYDB_XX' 
mynode1:ora.mydb.mydb2.inst:ORA-01078: failure in processing system parameters 
... 
CRS-0215: Could not start resource 'ora.mydb.mydb2.inst

 
-  No entries are written to ora.mynode1.mydb1.inst.log but the imonmydb.log will have :

SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
ORA-00132: syntax error or unresolved network name 'LISTENERS_RAC11G' 
ORA-01078: failure in processing system parameters 
SQL> Disconnected

o Example #3 (10g)

$ srvctl start database -d rac10g 
PRKP-1001 : Error starting instance rac10g1 on node mynode1 
CRS-0215: Could not start resource 'ora.rac10g.rac10g1.inst'.

- No message written to the screen, so check the instance resource log to find the reason :

$ tail $ORACLE_HOME/log/node1/racg/ora.rac10g.rac10g1.inst.log 

SQL*Plus: Release 10.2.0.4.0 - Production on Tue Mar 3 12:18:55 2009 
Copyright (c) 1982, 2007, Oracle. All Rights Reserved. 
Enter user-name: Connected to an idle instance. 
SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER

- Also check the imonrac10g.log

$ tail $ORACLE_HOME/log/jcrac1/racg/imonrac10g.log 

SQL> ORA-00119: invalid specification for system parameter REMOTE_LISTENER 
ORA-00132: syntax error or unresolved network name 'LISTENERS_RAC10G' 
ORA-01078: failure in processing system parameters 
SQL> Disconnected

 

Here is a list of notes which address specific occurances of CRS-215, grouped by resource type:

= Database / Instances

NOTE:311321.1 - Srvctl Cannot Start database 
NOTE:369267.1 - PRKP-1001 and ORA-00119 when trying to startup instance using srvctl or sqlplus 
NOTE:559319.1 - VRTSodm : ORA-29702 Instance Hang On Startup 
NOTE:603051.1 - SRVCTL FAILS TO START DATABASE WHILE SQLPLUS WORKS 
NOTE:732683.1 - Cannot start instance using srvctl but sqlplus can 

= VIP

NOTE:264847.1 - How to Configure Virtual IPs for 10g RAC 
NOTE:356535.1 - CRS-0215: Could not start resource 'ora..vip' 


= ASM 

NOTE:399889.1 - Unable To Start Asm Instance After Adding Node To Rac Cluster 
NOTE:746816.1 - Ora-15160: Rolling Migration Internal Fatal Error During Upgrade of ASM To 11.1.0.7.0 


= Listener 

NOTE:743028.1 - NETCA Fails To Create Listener.ora On Remote Cluster Node, Resulting In CRS-0215 
NOTE:1565788.1 - Fails to Start Listener via SRVCTL or CRS though LSNRCTL start works fine
= Other

NOTE:818997.1 - 'Srvctl Start Service' Fails With PRKP-1030, CRS-0215 And ORA-1003, CLSR-0002 
NOTE:402437.1 - SRVCTL: PRKP-1001 : CRS-0215: Could not start resource, racgimon killed by NS 
NOTE:413077.1 - %ORA_CRS_HOME% NOT REPLACED IN IN USRVIP SCRIPT INSTALLING 10.2.0.3 
NOTE:551726.1 - Srvctl Can Not Start/Stop Resource For Remote Node ORA-216/ORA-215 
NOTE:754619.1 - CRS-0215 / ONS Failed to Start. Pingwait Exited With Exit Status 2

REFERENCES

NOTE:264847.1 - How to Configure VIP for 10g CRS
NOTE:311321.1 - Srvctl Cannot Start database
NOTE:356535.1 - CRS-0215: Could not start resource 'ora..vip'
NOTE:369267.1 - PRKP-1001 and ORA-00119 when trying to startup instance using srvctl or sqlplus
NOTE:399889.1 - Unable To Start Asm Instance After Adding Node To Rac Cluster
NOTE:402437.1 - SRVCTL: PRKP-1001 : CRS-0215: Could not start resource, racgimon killed by NS
NOTE:413077.1 - %ORA_CRS_HOME% NOT REPLACED IN IN USRVIP SCRIPT INSTALLING 10.2.0.3
NOTE:551726.1 - Srvctl Can Not Start/Stop Resource For Remote Node ORA-216/ORA-215
NOTE:559319.1 - VRTSodm : ORA-29702 Instance Hang On Startup
NOTE:603051.1 - Srvctl Fails to Start Instance while sqlplus Works on Solaris
NOTE:732683.1 - Cannot Start Instance Using SRVCTL but SQLPLUS Can
NOTE:743028.1 - NETCA Fails To Create Listener.ora On Remote Cluster Node, Resulting In CRS-0215
NOTE:746816.1 - Ora-15160: Rolling Migration Internal Fatal Error During Upgrade of ASM To 11.1.0.7.0
NOTE:754619.1 - CRS-0215 / ONS Failed to Start. Pingwait Exited With Exit Status 2
NOTE:818997.1 - 'Srvctl Start Service' Fails With PRKP-1030, CRS-0215 And ORA-1003, CLSR-0002 In Database Imon Logs
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